CONTACT US
If you have any questions, feedback or queries regarding Earthum, you can contact us via the contact form at
. Our team will respond to your message as soon as possible.
Here you’ll find the right channel for your enquiry and the relevant contact details.
Depending on the subject, you can contact the relevant department directly by email.
We look forward to hearing from you
Earthum aims to make getting in touch simple and straightforward.
Whether you have general enquiries, need help with an
order, are experiencing technical issues, or are interested in partnerships.
GENERAL QUESTIONS
For general enquiries, feedback
on the platform, product-related queries or
news about Earthum.
team@earthum.eu
REQUEST SUPPORT
For product or download issues,
payment enquiries, problems with the shop,
updates or technical support.
support@earthum.eu
BUSINESS MATTERS
For collaborations, media enquiries,
partnerships or larger projects.
business@earthum.eu
LEGAL INFORMATION & CONSUMER RIGHTS
Requests for information, requests for erasure,
data rectification, enquiries regarding processing,
complaints regarding data protection
privacy@earthum.eu
Notices of withdrawal, cancellation of a purchase,
enquiries regarding consumer rights,
formal reversals of transactions
withdrawal@earthum.eu
Please make sure you categorise your enquiry as accurately as possible.
This will enable your message to be dealt with more quickly and effectively.
Newsletters are sent via Earthum. Please do not reply.
Please direct any enquiries to the team or to support.
Earthum thrives not only on content, products and ideas, but also on interaction.
Questions, feedback and connections help us to continuously develop the brand
and break new ground. If you’d like to get in touch, you’ll find the right way to do so here.
